When you hear “Flexovit”, what comes to mind?
This is the burning question that we ask our customers. As we strive to deliver repeated value and build customer loyalty, the answers we receive when we ask this question are invaluable in helping us build our brand.
We have many Points of Difference versus our competitors. Points such as:
- Made in USA products
- ISO certification that guarantees consistent products
- Factory-direct sales force that is authoritative in abrasives and abrasive methodology
- Automated manufacturing process
- Superior product performance that guarantees a significant cost savings
We are extremely proud of these points and the value that they deliver, yet some of our main competitors have one or more of these attributes as well. However, there is one single Point of Difference that we can claim as our own. We are seizing this opportunity and taking advantage of it to the fullest. Everyone will recognize Flexovit as THE company that can do this one thing better than anyone else. It is the one thing that you, as our partner, have asked for consistently because it is demanded of you by YOUR customers.
It is what our customers, business partners, competitors, and our own employees will think of when they are asked “When you hear ‘Flexovit’, what comes to mind?”
Experts in Service
This is Flexovit’s NEW brand mantra, and we are proudly introducing it to you today. As our customer, we do not want you to settle for anything less. For over 35 years, we have been able to demonstrate our product superiority, but we are much more than just “what’s in the box.”
We embrace Service as a part of the Flexovit product as well. We recognize that responsiveness and reliability are key to successful relationships. We are a company which is easy to business with. We know because our customers tell us so. More and more customers are realizing ALL of the benefits of a relationship with Flexovit – it’s not just the abrasive products anymore. This is where we differentiate ourselves completely from the competition.
To be an Expert in Service means to do ALL of the little things, and we accept the challenge.
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