Our Commitment to Quality Control
In 1995, Flexovit USA became the first North American abrasive manufacturer to achieve ISO 9001:2008 certification, reaffirming our commitment to continual improvement and total customer satisfaction.
ISO, the International Organization for Standardization, sets requirements and guidelines for creating a Quality Management System. Certified organizations must meet all requirements and undergo an audit by a third party registrar to confirm that they meet all standards.
In order to maintain ISO certification, Flexovit undergoes regular third-party and internal audits. We continuously review the various components of our system to look for opportunities to boost quality. We also measure and review customer satisfaction ratings, taking appropriate action when we find room for improvements.
For our customers, ISO certification guarantees consistent product quality, standardized packaging and shipping and continuous improvement. For Flexovit, ISO certification gives us a framework for being the best company that we can be.
ISO 9001 Certification